Accessibility

As a member of the British Association of Leisure Parks, Piers and Attractions (BALPPA) we welcome visits by disabled people and will do all that is possible to ensure a safe and pleasurable visit. However, certain rides and attractions in our parks can be physically demanding and vigorous. We, therefore, reserve the right to refuse admission to certain rides should we feel there is a danger to a particular individual or individuals for whatever reason. We have been advised by the Health & Safety Executive that refusal on the grounds of health & safety does not constitute discrimination. We hope that you understand and accept the decisions made in the interests of your safety.

Please be aware in accordance with government guidelines on social distancing, we have introduced a one way system on all rides meaning preferential queuing may not always be possible. Disabled visitors may have to wait at ride exists for a suitable and safe time to enter the ride, only entering when instructed to do so by the ride operator. Thank you in advance for your patience and understanding at this time.

Preferential Ride Access - We are unable to offer preferential wristbands this season. For more information, please email [email protected]

Full Ride Access Guide for 2021 

Disabled Access Guide 2021

 

 

We are Changing Places accredited.

info
Open from 17 April