VISITOR EXPERIENCE ROLES

Visitor Experience crew

We are looking for high energy, outgoing, fun individuals to join our Visitor Experience Crew. No previous experience is necessary but personality is key – the rest can be trained!

A typical day working in our VE department will involve:

Delivering the best customer service to all our guests - always smiling and being helpful and making it your mission to deliver heart-felt experiences to every guest!

Answering guest enquiries face to face, via telephone, email and our social channels. 

Dealing with and processing guests bookings, including groups and schools.

Ensuring your work area is kept tidy at all times and kept to the highest standard of cleanliness.

Dealing with any difficult circumstances that may arise in a professional and efficient manner, passing them onto your manager as necessary.

Ensuring you adhere to all company policies, guidelines and expectations.

We are looking for people who are…

Outgoing, friendly and confident and have a passion for customer service.

Thrive in a fast-paced environment as well as demonstrating initiative to keep busy in quieter periods.

Demonstrates a willingness to help and will always go the extra mile for customers and colleagues.

Demonstrate hard work, commitment, punctuality and reliability.

Most of our seasonal roles are available on a full time and part time basis. A full time role is up to 40 hours a week, our part time roles are often 16 to 24 hours a week

Closing Date:

01 June 2022

Position:

Full-time

Contact Name:

Lightwater Valley

Contact Email:

[email protected]

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We aim to exceed guest expectations by offering great value for money, exceptional customer service and a dedicated team of enthusiastic and engaging staff, creating lasting happy memories for all the families who visit us. 


We are excitedly anticipating our new season and now looking for exceptional individuals to join us for our 2024 season, Our temporary staff are key to our success, We offer full training and on-going support throughout the season, and whatever stage you are at in your working life we have something for you. 


Vacancies are available in all departments offering full time, part time and flexible hours. 


No experience necessary -  personality is key and the rest can be trained! 
 

Staff Benefits

  •  Discounted food & drink on duty
  •  Employee discounts, including discounted park tickets for friends and family
  •  Subsidised bus travel provided by the park from a wide range of locations
  •  Free onsite parking
  •  Loyalty scheme
  •  Uniform provided
  •  Full training provided
  •   Huge career opportunities - Many of our Managers started as seasonal members of staff!
  •   A fun and dynamic working environment! Where you can make new friends and no two days are the same. 


So, if you are enthusiastic, friendly and can deliver great customer service please get in touch, we'd love to hear from you!