Christmas at Lightwater Valley FAQ

Face masks are compulsory on all rides and must be worn when queuing up for rides. They must also be worn when entering any of our indoor areas. We may request face coverings to be worn in additonal locations as a courtesy to others.

Please bring along your own, or alternatively there will be masks to purchase onsite. Under 11’s are exempt from wearing them.

If you have a medical condition and are exempt from wearing a facemask please visit the Visitor Information kiosk on arrival where you will be given a wristband which will alert our staff members operating rides and within the catering and retail outlets.  

We are doing all we can to ensure the safety of both our visitors and staff. We have installed multiple hand sanitiser stations on site and have organised one-way routes at several locations, we would also like to remind you that face masks should be worn in all indoor areas, on rides and in ride queues, and social-distancing rules should be respected on site. Groups should be no bigger than 6 and you should remain within your household bubble at all times.

As part of our ongoing COVID safety protocols, we have also made several adjustments to the event following the Government’s latest update. The show stage will no longer be set up in a marquee, so please make sure you wrap up warm and are prepared for a chance of rain. The show seating will be socially distanced and overseen by a member of staff – we ask that you arrive in plenty of time before the start of your pre-booked show slot.

We ask that you please follow Government guidance regarding your tier and act responsibly.

Please see the Government guidelines on travel here

Chritsmas at Lighwtater Valley runs on selected dates throughout December - tickets must be booked in advance.

The gates open at 11am and the event will finish at 7pm - except on Friday's where the event runs from 4pm - 8pm. We suggest allowing up to 3 hours to enjoy the full experience during these opening hours.

We ask that you arrive in plenty of time before the start of your pre-booked show slot.

In addition to the Alice Lantern Display, Christmas Puppet Show, Elf Hunt, Christmas Stalls and Workshop of Wonders, selected rides will be open including Skyrider, Carousel, Eagles Creek Farm, Noah’s Ark, Space Pirates, Human Cannonball, and Ladybug. We will also be running 25 minute sessions in the Soft Play. Jurassic Golf will be a special price of £1.50pp. Please note – Rides subject to change.

Plus there will be a variety of food available such as pizzas, festive fayre, mulled wine, prosecco, and luxury hot chocolates.