Lightwater Valley is located 10 minutes from junction 50 of the A1 motorway, just North of Ripon in the County of North Yorkshire. Exit the A1 motorway at junction 50 and then take the A61 back towards Ripon, followed by the A6108 towards North Stainley.
For those of you with Satellite Navigation our postcode is HG4 3HT and we can be contacted at the following address:
Lightwater Valley Attractions Ltd, North Stainley, Ripon, North Yorkshire HG4 3HT. Call us on 01765 635321 or email us on email@example.com
Yes we do! Please refer to the disabled access section of this website where you can download the full disability access guide.
Lightwater Valley Attractions Ltd accepts payment by all major credit and debit cards at our theme park entry / ticket Kiosks. Likewise, our Main Line Gifts and Market Gifts retail outlets accept payment by all major credit and debit cards. Unfortunately our on-park catering outlets do not currently have the facility to take payment by card or cheque.
We have 2 cash machines on-site, situated at the entrance to the Theme Park and just inside the main entrance to Lightwater Country Shopping Village. Please ask a member of our customer service team for directions!
If you discover that you have lost an item of personal property within the Park, please report to the Visitor Services desk located at the entrance to the Theme Park in Market Square. Alternatively, call us on 01765 635321, email us on firstname.lastname@example.org or fill out the contact us form on this website. All items of lost property are taken to the Visitor Services office and we always do our utmost to ensure that every item is reunited with its owner.
Queue times will vary depending on the time of year, the popularity of the ride in question and the amount of guests we have in the park at any given time. Please phone 01765 635321 to check which days we expect to be busy or refer to the calendar of opening dates on this website (busy days with school children are highlighted in red).
Unfortunately, in the interests of health & safety, our guests are advised that all pets (with the exception of Service Dogs) are not allowed within the Lightwater complex. Please also be aware that, on hot days, pets locked inside vehicles can suffer in the heat. If you are planning a visit to Lightwater Valley, we would kindly advise you to leave your pets safely at home.
We always advise our guests not to bring bags or valuable items with them into the theme park. In the interests of health and safety, bags and loose items are not allowed on any of the rides and attractions within the park. Likewise, Lightwater Valley Theme Park does not accept any responsibility for articles brought into the Park or left unattended.
For your convenience, lockers are available in the theme park entrance building (subject to availability and a small charge).
As a Yorkshire theme park, we would advise guests that there is no such thing as bad weather, only the wrong choice of clothing for the conditions! There is very little cover within the Theme Park should it be wet and we would advise all guests to be prepared for rain.
Should there be extreme weather conditions during the day, certain rides and attractions may be temporarily closed in the interests of health and safety. This information will, however, always be communicated as quickly and efficiently as possible to all guests at the entrance to the Theme Park.
Our 175 acre site provides free parking for all guests, regardless of whether you arrive in a coach, a minibus or a car! Likewise, we provide special parking bays close to the entrance for our guests with disabilities.
Once in the Park you are free to leave and re-enter at any time. Just make sure that you obtain a ‘security stamp’ from a member of our admissions team as you exit the main gate.
We have a dedicated First Aid Facility within the theme park, which is staffed by a fully qualified team. Likewise, a number of our front-line personnel are trained in the provision of first-aid and carry basic medical kits with them at all times.